The Ivy Hotel, San Juan, Puerto Rico - www.trivago.co.uk (2024)

This hotel is a popular stopover pre- or post-cruise, being just a short drive from the terminal. You'll be close to the beach in the lively resort district of Condado, which boasts a laid-back beach atmosphere and a multitude of bars and restaurants, all within easy walking distance.

Guests comment on the high level of service they receive at this hotel, from the swift, stress-free check-in process, to the housekeeping staff who pay attention to detail. Staff are quick to respond to problems and queries, and the front desk operates 24 hours a day ,so help is always at hand.

If you're tired of the usual buffet fare offered as a complimentary breakfast in hotels, then you'll love Ascend Collection Le Consultat. Your breakfast is cooked to order each morning, from a variety of fresh ingredients, and served on the rooftop terrace. No wonder guests enjoy breakfast here.

For many guests, the main problem with this hotel is the lack of parking. The hotel is situated right in the center of Condado, and there is no onsite parking at all. If you're coming by car, it can be tricky to find a space nearby, so it's worth looking into parking options beforehand.

The payoff for such a central location is the noise of passing traffic, which can go on through the night. If you're a light sleeper, try to request a room on a higher floor and not overlooking the road to minimize the noise - and earplugs might not be a bad idea.

While the hotel seems to be clean and comfortable overall, the furniture and soft furnishings in the rooms are past their best now, and could do with replacing to bring this place up to date and to give it a refresh. If you're looking for boutique luxury, this may be a disappointment.